G2 Vendor Directory

Zoom Phone vs. NUACOM

A side-by-side comparison based on G2 review data.

MetricZoom Phone

by Zoom

NUACOM

by NUACOM

Overall rating4.64.8
Review count2,683318
Ease of use9.49.5
Ease of setup9.29.5
Quality of support8.99.8
Meets requirements9.49.6
NPS76.92889686.163522
Small Business51.8%93.1%
Mid-Market33.4%6.9%
Enterprise14.9%0.0%
Total page views3,4174,235
Total LLM citations17,6761,724

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features

NUACOM

Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Customer Service
  • Implementation Ease