Zoom Phone vs. NUACOM
A side-by-side comparison based on G2 review data.
| Metric | Zoom Phone | NUACOM |
|---|---|---|
| Overall rating | 4.6 | 4.8 |
| Review count | 2,683 | 318 |
| Ease of use | 9.4 | 9.5 |
| Ease of setup | 9.2 | 9.5 |
| Quality of support | 8.9 | 9.8 |
| Meets requirements | 9.4 | 9.6 |
| NPS | 76.928896 | 86.163522 |
| Small Business | 51.8% | 93.1% |
| Mid-Market | 33.4% | 6.9% |
| Enterprise | 14.9% | 0.0% |
| Total page views | 3,417 | 4,235 |
| Total LLM citations | 17,676 | 1,724 |
Zoom Phone
The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.
- Ease of Use
- Video Conferencing
- Reliability
- Easy Communication
- Video Quality
- Features
NUACOM
Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Customer Service
- Implementation Ease