G2 Vendor Directory

Zoom Phone vs. CallHippo

A side-by-side comparison based on G2 review data.

MetricZoom Phone

by Zoom

CallHippo

by CallHippo

Overall rating4.64.4
Review count2,683416
Ease of use9.49.0
Ease of setup9.29.0
Quality of support8.99.1
Meets requirements9.49.0
NPS76.92889670.559611
Small Business51.8%75.7%
Mid-Market33.4%21.4%
Enterprise14.9%2.9%
Total page views3,4171,650
Total LLM citations17,67610,009

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features

CallHippo

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

Pros

  • Ease of Use
  • Call Quality
  • Reliability
  • Easy Setup
  • Customer Support
  • Features