G2 Vendor Directory

Zoom Phone vs. Calilio

A side-by-side comparison based on G2 review data.

MetricZoom Phone

by Zoom

Calilio

by Calilio

Overall rating4.64.7
Review count2,68394
Ease of use9.49.7
Ease of setup9.29.7
Quality of support8.99.8
Meets requirements9.48.9
NPS76.92889686.170213
Small Business51.8%90.4%
Mid-Market33.4%9.6%
Enterprise14.9%0.0%
Total page views3,4171,085
Total LLM citations17,6763,988

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features

Calilio

Calilio is a cloud-based business phone system and call center software built for sales, support, and remote teams. It helps businesses move away from traditional desk phones and on-site PBX hardware by enabling teams to make and receive calls over the internet using VoIP technology from desktop, web browser, iOS, and Android devices. With Calilio, businesses can buy or port virtual phone numbers, including local, mobile, and toll-free numbers, from 100+ countries and manage customer communications from a shared workspace.

Pros

  • Ease of Use
  • VoIP Services
  • Customer Service
  • Affordable
  • Customer Support
  • Call Recording