G2 Vendor Directory

Zoom My Notes vs. Otter.ai

A side-by-side comparison based on G2 review data.

MetricZoom My Notes

by Zoom

Otter.ai

by Otter.ai

Overall rating4.54.4
Review count242506
Ease of use9.29.2
Ease of setup9.39.2
Quality of support8.88.7
Meets requirements9.29.0
NPS66.3101666.067864
Small Business38.0%72.7%
Mid-Market43.7%20.9%
Enterprise18.3%6.4%
Total page views443,823
Total LLM citations266,623

Zoom My Notes

oom My Notes is an AI note-taking solution for capturing, organizing, and following up on conversations across virtual and in-person meetings. Built into the Zoom ecosystem, it helps individuals and teams record meeting context without manually documenting every discussion, then turns transcripts and personal notes into summaries, key takeaways, and action items. My Notes can be used in Zoom Meetings as well as supported third-party meeting platforms, including Microsoft Teams and Google Meet, without adding a meeting bot.

Pros

    Otter.ai

    Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes.

    Pros

    • Ease of Use
    • Helpful
    • Accuracy
    • Transcription
    • Meetings
    • AI Summary