G2 Vendor Directory

Zoiper vs. Five9 Intelligent Cloud Contact Center Platform

A side-by-side comparison based on G2 review data.

MetricZoiper

by Zoiper.com

Five9 Intelligent Cloud Contact Center Platform

by Five9

Overall rating4.44.1
Review count53625
Ease of use9.38.7
Ease of setup9.08.3
Quality of support8.78.5
Meets requirements9.08.6
NPS57.69230841.225166
Small Business52.8%23.8%
Mid-Market39.6%56.5%
Enterprise7.5%19.7%
Total page views1422,335
Total LLM citations95418,550

Zoiper

Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience.

Pros

  • Ease of Use
  • Easy Integrations
  • Features
  • Easy Setup
  • Affordable

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Efficiency
  • Easy Setup