G2 Vendor Directory

Zoiper vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricZoiper

by Zoiper.com

Dialpad Connect

by Dialpad

Overall rating4.44.4
Review count534,216
Ease of use9.39.2
Ease of setup9.09.1
Quality of support8.78.7
Meets requirements9.09.1
NPS57.69230858.479388
Small Business52.8%57.6%
Mid-Market39.6%32.8%
Enterprise7.5%9.6%
Total page views1423,520
Total LLM citations95420,955

Zoiper

Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience.

Pros

  • Ease of Use
  • Easy Integrations
  • Features
  • Easy Setup
  • Affordable

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription