G2 Vendor Directory

Zoiper vs. Avaya Unified Communications

A side-by-side comparison based on G2 review data.

MetricZoiper

by Zoiper.com

Avaya Unified Communications

by Avaya

Overall rating4.44.2
Review count5342
Ease of use9.38.9
Ease of setup9.08.1
Quality of support8.78.7
Meets requirements9.09.2
NPS57.69230844.736842
Small Business52.8%16.7%
Mid-Market39.6%23.8%
Enterprise7.5%59.5%
Total page views142406
Total LLM citations954728

Zoiper

Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience.

Pros

  • Ease of Use
  • Easy Integrations
  • Features
  • Easy Setup
  • Affordable

Avaya Unified Communications

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

Pros

  • Ease of Use
  • Video Conferencing
  • Instant Messaging
  • Remote Work
  • VoIP Services
  • Easy Integration