G2 Vendor Directory

Zoiper vs. Avaya IP Office

A side-by-side comparison based on G2 review data.

MetricZoiper

by Zoiper.com

Avaya IP Office

by Avaya

Overall rating4.44.5
Review count5311
Ease of use9.39.0
Ease of setup9.09.1
Quality of support8.78.8
Meets requirements9.09.6
NPS57.69230872.727273
Small Business52.8%9.1%
Mid-Market39.6%63.6%
Enterprise7.5%27.3%
Total page views142158
Total LLM citations954128

Zoiper

Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience.

Pros

  • Ease of Use
  • Easy Integrations
  • Features
  • Easy Setup
  • Affordable

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros