G2 Vendor Directory

Zoho Survey vs. Textline

A side-by-side comparison based on G2 review data.

MetricZoho Survey

by Zoho

Textline

by Textline

Overall rating4.44.7
Review count1,039390
Ease of use9.19.4
Ease of setup8.99.3
Quality of support8.79.5
Meets requirements9.19.3
NPS58.56854878.294574
Small Business50.6%69.0%
Mid-Market32.3%27.1%
Enterprise17.0%3.9%
Total page views1,302820
Total LLM citations4,8154,201

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Templates

Textline

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Communication
  • Features
  • Text Messaging