G2 Vendor Directory

Zoho Survey vs. SurveyMonkey

A side-by-side comparison based on G2 review data.

MetricZoho Survey

by Zoho

SurveyMonkey

by SurveyMonkey

Overall rating4.44.4
Review count1,03924,043
Ease of use9.19.3
Ease of setup8.99.1
Quality of support8.78.8
Meets requirements9.19.1
NPS58.56854858.566124
Small Business50.6%36.8%
Mid-Market32.3%34.3%
Enterprise17.0%28.9%
Total page views1,3028,375
Total LLM citations4,81520,551

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Templates

SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Easy Setup