G2 Vendor Directory

Zoho Survey vs. Okendo

A side-by-side comparison based on G2 review data.

MetricZoho Survey

by Zoho

Okendo

by Okendo

Overall rating4.44.7
Review count1,039502
Ease of use9.19.2
Ease of setup8.99.2
Quality of support8.79.5
Meets requirements9.19.1
NPS58.56854879.358717
Small Business50.6%77.8%
Mid-Market32.3%21.8%
Enterprise17.0%0.4%
Total page views1,3023,844
Total LLM citations4,81513,960

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Templates

Okendo

Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Easy Setup
  • Review Management