G2 Vendor Directory

Zoho Survey vs. Experience.com

A side-by-side comparison based on G2 review data.

MetricZoho Survey

by Zoho

Experience.com

by Experience.com

Overall rating4.44.8
Review count1,039413
Ease of use9.19.4
Ease of setup8.99.3
Quality of support8.79.4
Meets requirements9.19.5
NPS58.56854885.888078
Small Business50.6%34.3%
Mid-Market32.3%41.9%
Enterprise17.0%23.8%
Total page views1,3021,290
Total LLM citations4,8155,294

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Templates

Experience.com

Experience.com is an Experience Management Platform that helps organizations turn customer and employee feedback into stronger experiences, greater trust, and greater visibility. Experience.com connects Customer Experience (CX), Employee Experience (EX), reputation, online visibility, and AI Visibility in one platform. Organizations can collect and analyze feedback, manage reviews and reputation, publish content and social updates, maintain accurate business information, and strengthen how their brand appears across search and AI-powered discovery.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Review Management
  • Experience
  • Centralized Reviews