G2 Vendor Directory

Zoho Survey vs. Centiment

A side-by-side comparison based on G2 review data.

MetricZoho Survey

by Zoho

Centiment

by Centiment

Overall rating4.44.9
Review count1,039134
Ease of use9.19.6
Ease of setup8.99.5
Quality of support8.79.9
Meets requirements9.19.8
NPS58.56854899.24812
Small Business50.6%53.9%
Mid-Market32.3%30.5%
Enterprise17.0%15.6%
Total page views1,3021,104
Total LLM citations4,8152,159

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Templates

Centiment

Centiment is a market research platform that helps teams design surveys, collect data, and turn results into analysis-ready findings. It brings key steps of the research workflow into one place so teams can move from a research question to an interpretable output with consistent structure and methodology. Centiment is used by product, marketing, and research teams to support decisions such as validating product direction, testing concepts, refining positioning, and measuring customer experience.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Setup Ease
  • Quick Setup
  • Intuitive