G2 Vendor Directory

Zoho Survey vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricZoho Survey

by Zoho

Birdeye

by Birdeye

Overall rating4.44.7
Review count1,0394,288
Ease of use9.19.4
Ease of setup8.99.2
Quality of support8.79.5
Meets requirements9.19.4
NPS58.56854884.183919
Small Business50.6%46.5%
Mid-Market32.3%34.1%
Enterprise17.0%19.4%
Total page views1,30219,539
Total LLM citations4,815127,824

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Templates

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews