G2 Vendor Directory

Zoho Survey vs. AskNicely

A side-by-side comparison based on G2 review data.

MetricZoho Survey

by Zoho

AskNicely

by AskNicely

Overall rating4.44.7
Review count1,0391,051
Ease of use9.19.5
Ease of setup8.99.3
Quality of support8.79.5
Meets requirements9.19.4
NPS58.56854888.058252
Small Business50.6%43.2%
Mid-Market32.3%48.0%
Enterprise17.0%8.7%
Total page views1,302714
Total LLM citations4,8153,950

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Templates

AskNicely

AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day.

Pros

  • Ease of Use
  • Customer Support
  • Customer Feedback
  • Helpful
  • Easy Setup
  • Intuitive