G2 Vendor Directory

Zoho SalesIQ vs. Retention.com

A side-by-side comparison based on G2 review data.

MetricZoho SalesIQ

by Zoho

Retention.com

by Retention.com

Overall rating4.44.5
Review count256123
Ease of use8.99.2
Ease of setup8.88.7
Quality of support8.69.0
Meets requirements8.89.1
NPS59.91561265.289256
Small Business73.7%87.7%
Mid-Market19.9%12.3%
Enterprise6.4%0.0%
Total page views394688
Total LLM citations5,2763,725

Zoho SalesIQ

Zoho SalesIQ is a live chat and chatbot platform built for real-time customer engagement across every stage of the customer lifecycle. Marketing, sales, and support teams use it to monitor website visitors, trigger conversations at the right moment, and resolve queries without making customers wait. At its core, SalesIQ provides live visitor tracking, automated chat triggers, lead scoring, canned responses, chat routing, screen share, audio calls, and a mobile app for iOS and Android, everything needed to engage visitors and convert them before they leave.

Pros

  • Features
  • Ease of Use
  • Integrations
  • Chat Features
  • Easy Integrations
  • Customer Support

Retention.com

10x Your Email List with Retention.com 95% of visitors leave your website without ever filling out a form.That's not just lost traffic, it's lost revenue sitting that you wouldn't be able to reach. Until now. Retention.com identifies up to 40% of your anonymous website visitors and delivers verified, deliverable email addresses straight to your email provider, even if the contact never fills out a form, subscribes to a pop-up, or creates an account.

Pros

  • Ease of Use
  • Easy Setup
  • Easy Implementation
  • Effective
  • Revenue Growth
  • Platform Integration