Zoho SalesIQ vs. Positive User

Zoho SalesIQ is a live chat and chatbot platform built for real-time customer engagement across every stage of the customer lifecycle. Marketing, sales, and support teams use it to monitor website visitors, trigger conversations at the right moment, and resolve queries without making customers wait. At its core, SalesIQ provides live visitor tracking, automated chat triggers, lead scoring, canned responses, chat routing, screen share, audio calls, and a mobile app for iOS and Android, everything needed to engage visitors and convert them before they leave.

Part of Positive’s digital marketing ecosystem, Positive User is the customer engagement platform built to bridge the gap between tools that are too limited for growth and platforms that are too complex and expensive. One platform. Every channel. One customer profile. Email, SMS, WhatsApp, web push, in-app, chat, landing pages, CRM, and automation: what five different vendors usually sell you, working from a single login.