G2 Vendor Directory

Zoho SalesInbox vs. Shortwave

A side-by-side comparison based on G2 review data.

MetricZoho SalesInbox

by Zoho

Shortwave

by Shortwave Communications

Overall rating3.84.4
Review count1368
Ease of use7.79.5
Ease of setup8.19.5
Quality of support8.99.2
Meets requirements8.89.1
NPS7.69230863.235294
Small Business53.8%60.3%
Mid-Market30.8%33.8%
Enterprise15.4%5.9%
Total page views64223
Total LLM citations235,694

Zoho SalesInbox

Turn unopened emails into closed deals with the only email client built exclusively for salespeople.

Pros

    Shortwave

    Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.

    Pros

    • Ease of Use
    • Automation
    • AI Integration
    • Email Tracking
    • Customer Support
    • Easy Integrations