Zoho Lens vs. XMReality
A side-by-side comparison based on G2 review data.
| Metric | Zoho Lens | XMReality |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 22 | 38 |
| Ease of use | 9.1 | 9.3 |
| Ease of setup | 9.3 | 9.3 |
| Quality of support | 9.5 | 9.5 |
| Meets requirements | 9.3 | 9.0 |
| NPS | 77.272727 | 65.789474 |
| Small Business | 22.7% | 39.5% |
| Mid-Market | 59.1% | 23.7% |
| Enterprise | 18.2% | 36.8% |
| Total page views | 73 | 30 |
| Total LLM citations | 133 | 81 |
Zoho Lens
Zoho Lens is cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality through features like AR annotation, text chat, and VoIP. You can start assisting your customers instantly or schedule a session at a mutually convenient time.
XMReality
XMReality provides a remote visual assistance solution built for your enterprise, always fully secure and customizable to align with your brand. Enhanced by augmented reality and designed for ease of use, XMReality is powerful enough to make remote problem-solving faster than ever before and still simple enough to have anyone in your organization use it. With zero implementation time, you can get started immediately. XMReality AB (publ) is a market leader in remote visual assistance, and our solution is used globally in more than 60 countries.