G2 Vendor Directory

Zoho Lens vs. TeamViewer Frontline

A side-by-side comparison based on G2 review data.

MetricZoho Lens

by Zoho

TeamViewer Frontline

by TeamViewer

Overall rating4.74.3
Review count2262
Ease of use9.19.0
Ease of setup9.38.1
Quality of support9.59.0
Meets requirements9.38.9
NPS77.27272751.666667
Small Business22.7%48.4%
Mid-Market59.1%33.9%
Enterprise18.2%17.7%
Total page views73117
Total LLM citations133491

Zoho Lens

Zoho Lens is cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality through features like AR annotation, text chat, and VoIP. You can start assisting your customers instantly or schedule a session at a mutually convenient time.

Pros

    TeamViewer Frontline

    TeamViewer Frontline is the industrial AR-powered connected worker platform that connects frontline teams and information for smarter, more efficient operations along the industrial value chain. It standardizes and simplifies complex enterprise data—from integrated backend systems like WMS, PLM, or ERP to unstructured sources like Excel or PDFs—into actionable digital workflows. Delivered on smart glasses, wearables, or mobile devices, workers receive clear step-by-step guidance and instant access to expert knowledge—accelerating task execution, reducing downtime, and eliminating errors.

    Pros

    • Ease of Use
    • Augmented Reality
    • Helpful
    • Cost Efficiency
    • Productivity Improvement
    • Connectivity