G2 Vendor Directory

Zoho FSM vs. Zuper

A side-by-side comparison based on G2 review data.

MetricZoho FSM

by Zoho

Zuper

by Zuper

Overall rating4.34.7
Review count11152
Ease of use9.09.1
Ease of setup8.78.4
Quality of support8.89.6
Meets requirements9.18.9
NPS54.54545580.136986
Small Business63.6%56.0%
Mid-Market18.2%38.0%
Enterprise18.2%6.0%
Total page views243899
Total LLM citations3,5249,092

Zoho FSM

Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,

Pros

  • Ease of Use
  • Easy Integration
  • Navigation Ease
  • Integrations
  • Easy Creation
  • Time Management

Zuper

Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage. With Zuper’s unrivalled technology, organizations can empower field teams, delight customers and grow their businesses, transforming their teams into Zuper heroes.

Pros

  • Customer Support
  • Customization Options
  • Ease of Use
  • Integrations
  • Scheduling Management
  • Tracking Efficiency