G2 Vendor Directory

Zoho FSM vs. Zapium

A side-by-side comparison based on G2 review data.

MetricZoho FSM

by Zoho

Zapium

by Zapium

Overall rating4.35.0
Review count11159
Ease of use9.010.0
Ease of setup8.79.9
Quality of support8.89.8
Meets requirements9.19.7
NPS54.54545599.367089
Small Business63.6%52.2%
Mid-Market18.2%39.1%
Enterprise18.2%8.7%
Total page views243215
Total LLM citations3,524339

Zoho FSM

Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,

Pros

  • Ease of Use
  • Easy Integration
  • Navigation Ease
  • Integrations
  • Easy Creation
  • Time Management

Zapium

Zapium an AI and IoT powered maintenance management software suite that helps facilities and their contractors achieve the next level of efficiency, transparency, and operational effectiveness with our software products. The outcome is reduced downtime and operational costs. Our software suite consists of- - CMMS (https://www.zapium.com/software/cmms/) - Field Service Management (https://www.zapium.com/software/field-service-management/) - Facility Maintenance (https://www.zapium.com/software/facilities-maintenance-management/) - Asset Management

Pros

  • Maintenance Efficiency
  • Task Management
  • Work Order Management
  • Tracking
  • Scheduling Management
  • Maintenance Tracking