Zoho FSM vs. XOi
A side-by-side comparison based on G2 review data.
| Metric | Zoho FSM | XOi |
|---|---|---|
| Overall rating | 4.3 | 4.9 |
| Review count | 11 | 38 |
| Ease of use | 9.0 | 9.6 |
| Ease of setup | 8.7 | 9.4 |
| Quality of support | 8.8 | 9.9 |
| Meets requirements | 9.1 | 9.6 |
| NPS | 54.545455 | 97.368421 |
| Small Business | 63.6% | 38.9% |
| Mid-Market | 18.2% | 50.0% |
| Enterprise | 18.2% | 11.1% |
| Total page views | 243 | 521 |
| Total LLM citations | 3,524 | 1,147 |
Zoho FSM
Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,
- Ease of Use
- Easy Integration
- Navigation Ease
- Integrations
- Easy Creation
- Time Management
XOi
XOi is the data intelligence solution for the asset lifecycle. It captures, enriches, and connects asset data across every stage of service—giving field service providers the visibility to drive revenue growth, improve operational performance, and keep assets running at their best. XOi serves the entire field service ecosystem, connecting contractors, technicians, original equipment manufacturers (OEMs), distributors, and asset owners through a shared source of truth centered on the asset.
- Ease of Use
- Efficiency
- Features
- Customer Support
- Data Management
- Quality