G2 Vendor Directory

Zoho FSM vs. Workiz

A side-by-side comparison based on G2 review data.

MetricZoho FSM

by Zoho

Workiz

by Workiz

Overall rating4.34.5
Review count11247
Ease of use9.09.0
Ease of setup8.78.9
Quality of support8.88.9
Meets requirements9.18.9
NPS54.54545573.858921
Small Business63.6%96.6%
Mid-Market18.2%3.0%
Enterprise18.2%0.4%
Total page views2431,113
Total LLM citations3,52414,581

Zoho FSM

Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,

Pros

  • Ease of Use
  • Easy Integration
  • Navigation Ease
  • Integrations
  • Easy Creation
  • Time Management

Workiz

You’ve built something real. Brick by brick, call by call. You didn’t wait for a blueprint, you became the blueprint. You’ve put in the work, made the tough decisions, and built your business on your own terms. We’re not here to rewrite your story. We’re here to help you amplify it. To give you the tools to move forward, not start from scratch. Workiz was built for service pros who already know what it takes — the hard work, the late hours, the persistence. You’ve figured out how to make things run, but we know it can be done smarter, faster, and more efficiently. No wasted steps.

Pros

  • Customer Support
  • Ease of Use
  • User-Friendly
  • Integrations
  • Scheduling Management
  • Easy Integration