G2 Vendor Directory

Zoho FSM vs. ServiceTrade

A side-by-side comparison based on G2 review data.

MetricZoho FSM

by Zoho

ServiceTrade

by ServiceTrade

Overall rating4.34.5
Review count1159
Ease of use9.09.0
Ease of setup8.78.7
Quality of support8.89.3
Meets requirements9.18.9
NPS54.54545572.881356
Small Business63.6%47.3%
Mid-Market18.2%41.8%
Enterprise18.2%10.9%
Total page views243577
Total LLM citations3,5243,832

Zoho FSM

Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,

Pros

  • Ease of Use
  • Easy Integration
  • Navigation Ease
  • Integrations
  • Easy Creation
  • Time Management

ServiceTrade

ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins.

Pros