Zoho FSM vs. ServiceTitan
A side-by-side comparison based on G2 review data.
| Metric | Zoho FSM | ServiceTitan |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 11 | 381 |
| Ease of use | 9.0 | 8.6 |
| Ease of setup | 8.7 | 7.1 |
| Quality of support | 8.8 | 8.0 |
| Meets requirements | 9.1 | 8.9 |
| NPS | 54.545455 | 66.042781 |
| Small Business | 63.6% | 65.7% |
| Mid-Market | 18.2% | 32.4% |
| Enterprise | 18.2% | 1.9% |
| Total page views | 243 | 3,706 |
| Total LLM citations | 3,524 | 40,093 |
Zoho FSM
Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,
- Ease of Use
- Easy Integration
- Navigation Ease
- Integrations
- Easy Creation
- Time Management
ServiceTitan
Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.
- Ease of Use
- Customer Support
- Features
- Tracking
- Efficiency
- Improvement