G2 Vendor Directory

Zoho FSM vs. Field Force Tracker

A side-by-side comparison based on G2 review data.

MetricZoho FSM

by Zoho

Field Force Tracker

by Rapidsoft Systems

Overall rating4.34.6
Review count1122
Ease of use9.09.9
Ease of setup8.79.9
Quality of support8.89.9
Meets requirements9.19.9
NPS54.54545568.181818
Small Business63.6%31.8%
Mid-Market18.2%40.9%
Enterprise18.2%27.3%
Total page views243153
Total LLM citations3,52464

Zoho FSM

Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,

Pros

  • Ease of Use
  • Easy Integration
  • Navigation Ease
  • Integrations
  • Easy Creation
  • Time Management

Field Force Tracker

Field Force Tracker (https://www.Fieldforcetracker.com) is an award winning, very feature rich, comprehensive, enterprise-grade high quality yet easy to use Field Service Software used by thousands of businesses. As an All-in-One software, it can automate all parts of a service business. It is used by thousands of service businesses for 17+ years.

Pros

  • Real-Time Data
  • Scheduling Management
  • Data Management
  • Ease of Use
  • Tracking Efficiency
  • Digital Signatures