G2 Vendor Directory

Zoho FSM vs. Knowify

A side-by-side comparison based on G2 review data.

MetricZoho FSM

by Zoho

Knowify

by Knowify

Overall rating4.34.5
Review count11103
Ease of use9.09.0
Ease of setup8.78.7
Quality of support8.89.4
Meets requirements9.18.6
NPS54.54545562.745098
Small Business63.6%86.3%
Mid-Market18.2%11.8%
Enterprise18.2%2.0%
Total page views243780
Total LLM citations3,52411,078

Zoho FSM

Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,

Pros

  • Ease of Use
  • Easy Integration
  • Navigation Ease
  • Integrations
  • Easy Creation
  • Time Management

Knowify

**NEW** - Knowify now connects directly to AI platforms like Claude and ChatGPT. No generic AI advice. No reports to build. No analyst to hire. Just the insights you need to grow with confidence. ✅ “What jobs need my attention this week?” ✅ “What’s my WIP this month?” ✅ “Who’s making me the most money on commercial work?” Every job. Every number. Everything that drives profitability. Any question you’ve every had about your business. Now all you have to do is ask. ------------------------------------------------- Knowify is job management software built for trade contractors.

Pros

  • Ease of Use
  • Customer Support
  • Data Management
  • Helpful
  • Efficiency Improvement
  • Integrations