G2 Vendor Directory

Zoho FSM vs. Field Nation

A side-by-side comparison based on G2 review data.

MetricZoho FSM

by Zoho

Field Nation

by Field Nation

Overall rating4.34.6
Review count11418
Ease of use9.09.0
Ease of setup8.79.1
Quality of support8.89.0
Meets requirements9.19.2
NPS54.54545570.460048
Small Business63.6%58.6%
Mid-Market18.2%34.6%
Enterprise18.2%6.8%
Total page views2431,333
Total LLM citations3,5248,828

Zoho FSM

Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,

Pros

  • Ease of Use
  • Easy Integration
  • Navigation Ease
  • Integrations
  • Easy Creation
  • Time Management

Field Nation

Field Nation is the category-leading on-demand labor platform for technology field service. We help service organizations build and operate scalable field service labor programs with skilled local technicians, automation, and performance intelligence. As demand changes and coverage expands, fixed labor costs, travel expenses, and manual coordination can limit growth. Field Nation enables companies to add capacity where they need it while retaining ownership of their program standards, technician selection, and costs.

Pros

  • Ease of Use
  • Customer Support
  • Efficiency
  • User-Friendly
  • Helpful
  • Platform Usability