G2 Vendor Directory

Zoho FSM vs. Connecteam

A side-by-side comparison based on G2 review data.

MetricZoho FSM

by Zoho

Connecteam

by Connecteam

Overall rating4.34.6
Review count113,506
Ease of use9.09.1
Ease of setup8.79.1
Quality of support8.89.2
Meets requirements9.19.1
NPS54.54545572.365407
Small Business63.6%85.5%
Mid-Market18.2%14.0%
Enterprise18.2%0.4%
Total page views2436,069
Total LLM citations3,52442,388

Zoho FSM

Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,

Pros

  • Ease of Use
  • Easy Integration
  • Navigation Ease
  • Integrations
  • Easy Creation
  • Time Management

Connecteam

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams.

Pros

  • Ease of Use
  • Features
  • Scheduling
  • Team Collaboration
  • User-Friendly
  • Communication