G2 Vendor Directory

Zoho FSM vs. Appenate (formerly Forms On Fire)

A side-by-side comparison based on G2 review data.

MetricZoho FSM

by Zoho

Appenate (formerly Forms On Fire)

by Appenate (Pty) Ltd

Overall rating4.34.5
Review count11270
Ease of use9.09.1
Ease of setup8.78.8
Quality of support8.89.3
Meets requirements9.19.3
NPS54.54545570.188679
Small Business63.6%54.8%
Mid-Market18.2%34.8%
Enterprise18.2%10.4%
Total page views243371
Total LLM citations3,5241,813

Zoho FSM

Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,

Pros

  • Ease of Use
  • Easy Integration
  • Navigation Ease
  • Integrations
  • Easy Creation
  • Time Management

Appenate (formerly Forms On Fire)

Appenate is a no-code platform designed for building mobile forms and applications, specifically tailored for industries such as field service, inspections, maintenance, and inventory management. This innovative solution enables teams in sectors like construction, logistics, manufacturing, and facilities management to transition from paper-based processes to digital workflows. By standardizing operations and enhancing compliance, Appenate allows organizations to deploy enterprise-grade applications in a matter of minutes, eliminating the need for coding or developer resources.

Pros

  • Ease of Use
  • Form Customization
  • Customization Options
  • Form Creation
  • User-Friendly
  • Customization