G2 Vendor Directory

Zoho Desk vs. Telegram Notifications for G Suite

A side-by-side comparison based on G2 review data.

MetricZoho Desk

by Zoho

Telegram Notifications for G Suite

by Telegram Notifications

Overall rating4.44.5
Review count8,03821
Ease of use8.79.8
Ease of setup8.410.0
Quality of support8.58.4
Meets requirements8.99.4
NPS58.4437357.894737
Small Business73.6%66.7%
Mid-Market23.0%19.0%
Enterprise3.4%14.3%
Total page views15,26425
Total LLM citations34,7619

Zoho Desk

Zoho Desk is a web-based help desk software solution designed to assist organizations in providing exceptional customer support experiences. This platform serves as a centralized hub for managing customer interactions across multiple channels, allowing businesses to streamline their support processes and enhance overall customer satisfaction. By focusing on the needs of both customers and support agents, Zoho Desk aims to create a more efficient and effective help desk environment.

Pros

  • Ease of Use
  • Features
  • Ticket Management
  • Integrations
  • Intuitive
  • Simple

Telegram Notifications for G Suite

Telegram Notifications is FREE and simple add-on for forms that allows to send notifications in your telegram messenger using special telegram robot called chatCRMbot.

Pros