G2 Vendor Directory

Zoho Desk vs. NetHunt CRM

A side-by-side comparison based on G2 review data.

MetricZoho Desk

by Zoho

NetHunt CRM

by NetHunt CRM

Overall rating4.44.6
Review count8,038281
Ease of use8.79.2
Ease of setup8.49.0
Quality of support8.59.4
Meets requirements8.99.1
NPS58.4437376.344086
Small Business73.6%78.9%
Mid-Market23.0%17.1%
Enterprise3.4%3.9%
Total page views15,264382
Total LLM citations34,7612,884

Zoho Desk

Zoho Desk is a web-based help desk software solution designed to assist organizations in providing exceptional customer support experiences. This platform serves as a centralized hub for managing customer interactions across multiple channels, allowing businesses to streamline their support processes and enhance overall customer satisfaction. By focusing on the needs of both customers and support agents, Zoho Desk aims to create a more efficient and effective help desk environment.

Pros

  • Ease of Use
  • Features
  • Ticket Management
  • Integrations
  • Intuitive
  • Simple

NetHunt CRM

NetHunt is a sales automation tool that literally lives inside your Gmail and other Google Workspace apps. It helps sales teams manage leads, nurture customer relations, monitor sales progress, and close more deals. Businesses grow x5 with NetHunt CRM, check customer stories - https://nethunt.com/case-studies 🥇 Google Cloud Partner 🥇 Google Security Assessment Program Passed We’ve built the best CRM integration with Gmail allowing for 100% CRM functionality from within Gmail.

Pros

  • Ease of Use
  • Gmail Integration
  • Integrations
  • Integration
  • Easy Integration
  • Easy Setup