G2 Vendor Directory

Zoho CRM vs. Wayfront

A side-by-side comparison based on G2 review data.

MetricZoho CRM

by Zoho

Wayfront

by Wayfront

Overall rating4.14.7
Review count2,95620
Ease of use8.59.1
Ease of setup8.38.7
Quality of support8.010.0
Meets requirements8.69.2
NPS38.59649185
Small Business61.6%95.0%
Mid-Market32.3%5.0%
Enterprise6.1%0.0%
Total page views8,329159
Total LLM citations129,821207

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful

Wayfront

Wayfront is client portal software for digital agencies selling repeatable productized services. Founded in 2014 as Service Provider Pro (SPP) and rebranded as Wayfront in 2026, the platform enables self-service ordering and automated order-to-delivery workflows. Wayfront helps you grow revenue from every client relationship. Sell fixed-price and recurring services through one branded portal where clients can buy, work with your team, and come back for more. Each purchase starts the right workflow, and every client has a clear path to renew, refer, resell, or buy again.

Pros

  • Ease of Use
  • Customer Support
  • Efficiency
  • Client Management
  • Client Communication
  • Easy Setup