G2 Vendor Directory

Zoho CRM vs. Aligned

A side-by-side comparison based on G2 review data.

MetricZoho CRM

by Zoho

Aligned

by Aligned

Overall rating4.14.6
Review count2,9561,372
Ease of use8.59.4
Ease of setup8.39.2
Quality of support8.09.2
Meets requirements8.69.1
NPS38.59649176.061493
Small Business61.6%41.1%
Mid-Market32.3%49.4%
Enterprise6.1%9.6%
Total page views8,3297,349
Total LLM citations129,82110,590

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful

Aligned

Aligned is the buyer-facing AI Deal Workspace where revenue teams run deals in one shared link. Aligned brings structure to the messy space between your CRM and your buyer, where most deals actually win or stall: stakeholder complexity, unclear next steps, champions selling internally, and decisions happening asynchronously across emails, decks, threads, and scattered tools. CRMs record what happened. Aligned is the system of action that helps teams execute what needs to happen next, together with the buyer.

Pros

  • Ease of Use
  • Centralization
  • Team Collaboration
  • Efficiency
  • Organization
  • Visibility