Zoho CRM vs. Softr
A side-by-side comparison based on G2 review data.
| Metric | Zoho CRM | Softr |
|---|---|---|
| Overall rating | 4.1 | 4.7 |
| Review count | 2,956 | 749 |
| Ease of use | 8.5 | 9.2 |
| Ease of setup | 8.3 | 9.2 |
| Quality of support | 8.0 | 9.7 |
| Meets requirements | 8.6 | 8.8 |
| NPS | 38.596491 | 83.839779 |
| Small Business | 61.6% | 90.8% |
| Mid-Market | 32.3% | 7.4% |
| Enterprise | 6.1% | 1.8% |
| Total page views | 8,329 | 2,024 |
| Total LLM citations | 129,821 | 43,442 |
Zoho CRM
Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
- Ease of Use
- Features
- Integrations
- Lead Management
- Easy Integrations
- Helpful
Softr
Softr is the AI app builder for business operations. Build secure internal tools and portals with databases, workflow automation, and integrations included. Access control and granular permissions are built in. Non-technical teams can launch, maintain, and change their own tools without relying on developers. Most teams are held back by fragmented systems: work is scattered across spreadsheets, docs, messages, and tools that don't connect. Softr replaces that fragmentation with a single platform for building software tailored to your exact workflows and business logic.
- Ease of Use
- Customer Support
- Easy Setup
- Integrations
- Easy Integration
- Intuitive