G2 Vendor Directory

Zoho CRM vs. SmartVault

A side-by-side comparison based on G2 review data.

MetricZoho CRM

by Zoho

SmartVault

by GetBusy

Overall rating4.14.3
Review count2,956103
Ease of use8.58.9
Ease of setup8.38.5
Quality of support8.08.6
Meets requirements8.69.0
NPS38.59649151.020408
Small Business61.6%81.6%
Mid-Market32.3%9.7%
Enterprise6.1%8.7%
Total page views8,329281
Total LLM citations129,8211,299

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful

SmartVault

SmartVault is the easiest and most secure way to optimize how you, your staff, and your clients gather, store, share, and eSign documents in the cloud. Streamline how you work, collaborate with clients more easily, and reduce costs — through one integrated document management and client portal solution.

Pros

  • Secure Sharing
  • Easy Upload
  • Security
  • Ease of Use
  • User-Friendly Interface
  • File Sharing