Zoho CRM vs. Recapped.io
A side-by-side comparison based on G2 review data.
| Metric | Zoho CRM | Recapped.io |
|---|---|---|
| Overall rating | 4.1 | 4.6 |
| Review count | 2,956 | 179 |
| Ease of use | 8.5 | 9.0 |
| Ease of setup | 8.3 | 9.1 |
| Quality of support | 8.0 | 9.5 |
| Meets requirements | 8.6 | 8.9 |
| NPS | 38.596491 | 71.186441 |
| Small Business | 61.6% | 43.6% |
| Mid-Market | 32.3% | 46.4% |
| Enterprise | 6.1% | 10.1% |
| Total page views | 8,329 | 238 |
| Total LLM citations | 129,821 | 408 |
Zoho CRM
Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
- Ease of Use
- Features
- Integrations
- Lead Management
- Easy Integrations
- Helpful
Recapped.io
Recapped enables teams to collaborate directly with their clients through the last mile of sales, including pilot management and onboarding. Upload relevant content for clients to engage, assign next steps for clients with due dates (and automatic reminders), and ensure everyone finally stays on the same page.
- Ease of Use
- Sales Process
- Customization
- Centralization
- Helpful
- Lead Management