G2 Vendor Directory

Zoho CRM vs. OneSuite

A side-by-side comparison based on G2 review data.

MetricZoho CRM

by Zoho

OneSuite

by OneSuite

Overall rating4.14.8
Review count2,95618
Ease of use8.59.5
Ease of setup8.39.5
Quality of support8.09.7
Meets requirements8.69.3
NPS38.59649183.333333
Small Business61.6%94.4%
Mid-Market32.3%5.6%
Enterprise6.1%0.0%
Total page views8,329999
Total LLM citations129,821602

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful

OneSuite

OneSuite is an all-in-one client work management platform built for agencies, professional service teams, consultants, and independent professionals. It brings CRM, projects, clients, teams, time tracking, documents, invoicing, communication, and client collaboration into one connected workspace. Instead of managing client work across disconnected tools, OneSuite helps businesses manage the complete client journey, from the first opportunity and proposal to project delivery, tracked time, invoicing, and ongoing client relationships.

Pros

  • Task Management
  • Ease of Use
  • Project Management
  • Time-saving
  • Automation
  • Project Tracking