Zoho CRM vs. Jahia DXP
A side-by-side comparison based on G2 review data.
| Metric | Zoho CRM | Jahia DXP |
|---|---|---|
| Overall rating | 4.1 | 4.4 |
| Review count | 2,956 | 603 |
| Ease of use | 8.5 | 8.5 |
| Ease of setup | 8.3 | 8.4 |
| Quality of support | 8.0 | 8.9 |
| Meets requirements | 8.6 | 8.8 |
| NPS | 38.596491 | 56.616415 |
| Small Business | 61.6% | 33.0% |
| Mid-Market | 32.3% | 32.2% |
| Enterprise | 6.1% | 34.8% |
| Total page views | 8,329 | 454 |
| Total LLM citations | 129,821 | 1,341 |
Zoho CRM
Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
- Ease of Use
- Features
- Integrations
- Lead Management
- Easy Integrations
- Helpful
Jahia DXP
Jahia is a digital platform combining a hybrid CMS and DXP, built for organizations that manage complex content environments and require strong control over their data, architecture, and digital operations. A hybrid CMS for editorial flexibility and distribution agility: Jahia CMS supports both traditional and headless approaches. Content teams work through rich editorial interfaces, while developers distribute content via APIs to any front-end experience, including websites, mobile applications, portals, and third-party systems.
- Ease of Use
- Content Management
- Flexibility
- Integrations
- Intuitive
- Features