G2 Vendor Directory

Zoho CRM vs. Jahia DXP

A side-by-side comparison based on G2 review data.

MetricZoho CRM

by Zoho

Jahia DXP

by Jahia

Overall rating4.14.4
Review count2,956603
Ease of use8.58.5
Ease of setup8.38.4
Quality of support8.08.9
Meets requirements8.68.8
NPS38.59649156.616415
Small Business61.6%33.0%
Mid-Market32.3%32.2%
Enterprise6.1%34.8%
Total page views8,329454
Total LLM citations129,8211,341

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful

Jahia DXP

Jahia is a digital platform combining a hybrid CMS and DXP, built for organizations that manage complex content environments and require strong control over their data, architecture, and digital operations. A hybrid CMS for editorial flexibility and distribution agility: Jahia CMS supports both traditional and headless approaches. Content teams work through rich editorial interfaces, while developers distribute content via APIs to any front-end experience, including websites, mobile applications, portals, and third-party systems.

Pros

  • Ease of Use
  • Content Management
  • Flexibility
  • Integrations
  • Intuitive
  • Features