G2 Vendor Directory

Zoho CRM vs. Formaloo

A side-by-side comparison based on G2 review data.

MetricZoho CRM

by Zoho

Formaloo

by Formaloo

Overall rating4.14.6
Review count2,956195
Ease of use8.59.1
Ease of setup8.39.2
Quality of support8.09.2
Meets requirements8.69.1
NPS38.59649177.717391
Small Business61.6%86.8%
Mid-Market32.3%9.5%
Enterprise6.1%3.7%
Total page views8,329559
Total LLM citations129,8211,565

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful

Formaloo

Create beautiful forms, smart docs, e‑signatures, and automate approvals, all powered by AI, with unlimited responses, free forever. Formaloo is the world’s leading free form builder and no-code platform for creating powerful forms, surveys, dashboards, CRMs, and custom business apps, all without writing a single line of code. Trusted by 35,000+ businesses worldwide, Formaloo lets teams build AI-powered forms, smart surveys, quizzes, calculators, customer portals, membership sites, HR dashboards, and internal tools, all from one centralized, scalable platform.

Pros

  • Ease of Use
  • Flexibility
  • Easy Setup
  • Features
  • Customization
  • Implementation Ease