G2 Vendor Directory

Zoho CRM Plus vs. Salesmate

A side-by-side comparison based on G2 review data.

MetricZoho CRM Plus

by Zoho

Salesmate

by Salesmate

Overall rating4.44.7
Review count132123
Ease of use8.79.3
Ease of setup8.69.2
Quality of support8.79.2
Meets requirements8.99.1
NPS56.4885577.310924
Small Business56.8%80.4%
Mid-Market36.8%15.2%
Enterprise6.4%4.5%
Total page views1,3841,310
Total LLM citations10,6216,444

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Pros

  • Ease of Use
  • Efficiency
  • Integrations
  • Automation
  • Integration
  • Automation Features

Salesmate

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Helpful
  • Intuitive
  • Automation