G2 Vendor Directory

Zoho CRM Plus vs. Nutshell

A side-by-side comparison based on G2 review data.

MetricZoho CRM Plus

by Zoho

Nutshell

by Nutshell

Overall rating4.44.3
Review count1321,464
Ease of use8.78.8
Ease of setup8.68.7
Quality of support8.78.9
Meets requirements8.98.6
NPS56.4885548.261474
Small Business56.8%79.1%
Mid-Market36.8%18.3%
Enterprise6.4%2.6%
Total page views1,3842,002
Total LLM citations10,6217,435

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Pros

  • Ease of Use
  • Efficiency
  • Integrations
  • Automation
  • Integration
  • Automation Features

Nutshell

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Features
  • Intuitive
  • Simple