Zoho CRM Plus vs. Mekari Qontak
A side-by-side comparison based on G2 review data.
| Metric | Zoho CRM Plus | Mekari Qontak |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 132 | 42 |
| Ease of use | 8.7 | 9.5 |
| Ease of setup | 8.6 | 9.7 |
| Quality of support | 8.7 | 9.4 |
| Meets requirements | 8.9 | 9.4 |
| NPS | 56.48855 | 90.243902 |
| Small Business | 56.8% | 47.6% |
| Mid-Market | 36.8% | 45.2% |
| Enterprise | 6.4% | 7.1% |
| Total page views | 1,384 | 2,523 |
| Total LLM citations | 10,621 | 2,715 |
Zoho CRM Plus
Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.
- Ease of Use
- Efficiency
- Integrations
- Automation
- Integration
- Automation Features
Mekari Qontak
Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.
- Ease of Use
- User Interface
- Integration
- Intuitive
- Customer Support
- User-Friendly