G2 Vendor Directory

Zoho CRM Plus vs. HighLevel

A side-by-side comparison based on G2 review data.

MetricZoho CRM Plus

by Zoho

HighLevel

by HighLevel

Overall rating4.44.6
Review count132654
Ease of use8.78.1
Ease of setup8.67.7
Quality of support8.78.4
Meets requirements8.98.9
NPS56.4885576.175549
Small Business56.8%94.6%
Mid-Market36.8%4.5%
Enterprise6.4%0.9%
Total page views1,38410,121
Total LLM citations10,621139,405

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Pros

  • Ease of Use
  • Efficiency
  • Integrations
  • Automation
  • Integration
  • Automation Features

HighLevel

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more!

Pros

  • Features
  • Helpful
  • Customer Support
  • Feature Richness
  • Automation
  • Ease of Use