G2 Vendor Directory

Zoho CRM Plus vs. CRMOne

A side-by-side comparison based on G2 review data.

MetricZoho CRM Plus

by Zoho

CRMOne

by CrmOne

Overall rating4.44.8
Review count1321,045
Ease of use8.710.0
Ease of setup8.610.0
Quality of support8.79.7
Meets requirements8.99.7
NPS56.4885594.348659
Small Business56.8%40.1%
Mid-Market36.8%29.9%
Enterprise6.4%29.9%
Total page views1,3841,182
Total LLM citations10,6212,815

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Pros

  • Ease of Use
  • Efficiency
  • Integrations
  • Automation
  • Integration
  • Automation Features

CRMOne

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle with managing customer relationships without paying the hefty price of different essential features, or multiple subscriptions. However, it doesn’t have to be that way.

Pros

  • Lead Management
  • Customer Management
  • Customer Support
  • Task Management
  • Ease of Use
  • Automation