ZOHO CRM CONNECTOR vs. Tenfold
A side-by-side comparison based on G2 review data.
| Metric | ZOHO CRM CONNECTOR | Tenfold |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 21 | 172 |
| Ease of use | 9.0 | 9.4 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 8.9 | 9.1 |
| Meets requirements | 8.7 | 9.0 |
| NPS | 52.380952 | 68.263473 |
| Small Business | 47.6% | 27.9% |
| Mid-Market | 38.1% | 41.9% |
| Enterprise | 14.3% | 30.2% |
| Total page views | 17 | 45 |
| Total LLM citations | 55 | 132 |
ZOHO CRM CONNECTOR
The Zoho CRM Connector for Genesys Cloud is the out-of-the-box solution to integrate the Genesys Cloud voice channel inside Zoho CRM using the Embeddable Framework.
Tenfold
Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.
- Integrations
- Tools
- Accuracy of Information
- Salesforce Integration
- Call Management
- User Interface