G2 Vendor Directory

Zoho Connect for G Suite vs. Drag

A side-by-side comparison based on G2 review data.

MetricZoho Connect for G Suite

by Zoho

Drag

by DragApp.com

Overall rating4.04.5
Review count18261
Ease of use8.49.0
Ease of setup8.98.9
Quality of support8.59.4
Meets requirements8.48.8
NPS35.29411862.598425
Small Business55.6%86.0%
Mid-Market27.8%11.3%
Enterprise16.7%2.7%
Total page views6181
Total LLM citations0998

Zoho Connect for G Suite

Zoho Connect for G Suite is an employee collaboration tool.

Pros

    Drag

    Drag is the AI-powered inbox platform for teams on Gmail and Google Workspace. Used by 240,000+ users since 2017. Built for teams, open to every agent. Shared addresses like support@, sales@ and info@ become a team inbox inside Gmail, with assignment, collision detection, internal notes, automations and SLAs, in board, list or preview views. Emails stay in Gmail. Varley, Drag's AI, is included in the Plus and Pro plans. It drafts, tags and summarises conversations, answers your team in Copilot, and learns from your help center and past conversations.

    Pros

    • Collaboration
    • Team Collaboration
    • Organization
    • Ease of Use
    • Email Management
    • Efficiency