G2 Vendor Directory

Zoho Assist vs. TSplus

A side-by-side comparison based on G2 review data.

MetricZoho Assist

by Zoho

TSplus

by TSplus

Overall rating4.74.9
Review count75468
Ease of use9.49.5
Ease of setup9.49.5
Quality of support9.19.4
Meets requirements9.49.3
NPS79.34336595.384615
Small Business71.4%74.2%
Mid-Market23.2%22.7%
Enterprise5.4%3.0%
Total page views3,087576
Total LLM citations19,4003,075

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access

TSplus

TSplus is the ideal alternative to Microsoft RDS and Citrix to web-enable your legacy apps, create SaaS solutions or remotely access your centralized corporate tools and files. TSplus Remote Access offers a reliable and scalable way to web-enable your Windows Applications hosted on premise or in the cloud. TSplus empowers users with instant, intuitive and seamless access to Windows-based applications and desktops, from any browser on any device, including PCs, Macs, smartphones and tablets.

Pros

  • Ease of Use
  • Setup Ease
  • Customer Support
  • Security Focus
  • Time Efficiency
  • Performance