Zoho Assist vs. SetMe
A side-by-side comparison based on G2 review data.
| Metric | Zoho Assist | SetMe |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 754 | 38 |
| Ease of use | 9.4 | 9.5 |
| Ease of setup | 9.4 | 9.7 |
| Quality of support | 9.1 | 9.4 |
| Meets requirements | 9.4 | 9.7 |
| NPS | 79.343365 | 89.473684 |
| Small Business | 71.4% | 78.4% |
| Mid-Market | 23.2% | 21.6% |
| Enterprise | 5.4% | 0.0% |
| Total page views | 3,087 | 538 |
| Total LLM citations | 19,400 | 252 |
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access
SetMe
Built for IT pros, SetMe delivers fast, secure remote access with unlimited sessions and unattended devices for one flat rate. It supports Windows and macOS, with end-to-end encrypted sessions and file transfers. Delivers near-zero lag and stays connected through sign-outs, restarts, and shutdowns. Whether you're providing ad-hoc support, maintaining headless servers, or accessing your own systems on the go, SetMe offers stable performance and simple setup.
- Ease of Use
- Connection Speed
- Easy Access
- Easy Setup
- File Transfer
- Time Efficiency